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Art Elliott had an issue with a potential scammer and called our internet support line. “I just wanted to let you know that the technician went way above and beyond to help me resolve my issue. He is an excellent customer service representative and should be commended for his knowledge and skills.”
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Mary Pronschinske called to thank us for the wonderful service that Chad provided her on an installation.
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Darrell and Jane Kleven sent us a card to thank us for restoring service to them on Christmas Eve.
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Mindy Pedersen expressed her appreciation for some of the videos TCC created regarding Use of the DVR, Watch TV Everywhere, and Apple TV.
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Danielle Holloman let us know she was very satisfied and pleased with the service that was provided during her installation.
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Barbara Armstrong called in to thank the entire staff for the quick response to her trouble with her cable television. She was very happy everything was taken care of by the time she got home and she was able to relax.
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Wendy Nicolet had this to say after stopping into our office for an upgrade: “I was very impressed with their teamwork. Their interaction with customers was impressive. I can tell they are really great at their jobs!”
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Karen Deetz emailed to thank the staff for all their help restoring her email to all three of her devices.
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Tim DeWanz emailed to thank our tech for getting them hooked up on fiber and for doing a wonderful job.
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Jerry and Jen Franzwa thanked the entire TCC Support Staff for taking the time to help them with their new remotes.
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John Kempf called in about some questions and noted that the technician was wonderful when he was fixing his computer and he thanked the entire TCC staff for being helpful.
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Leydi Bautista called in to say that the technician did an amazing job on her install in Arcadia and she wanted to thank him.
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Ann Engen loved our technician’s polite attitude during her installation.
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Sharon Hostetler expressed her appreciation for the quickness in responding to her trouble call and said our technician was very nice and efficient.
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Catherine Palmer called in to compliment the phenomenal and incredible job our technicians did on her fiber install. She was very pleased with our professionalism, helpfulness, and excellent customer service.
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Kay Hardy stopped in to thank the staff for working with her on getting her new big button remote for her cable and to say it works well for her.
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Brianna Kopacz called to share what an excellent, professional job our technician did on their installation and that she appreciated how respectful he was.
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Mary Lee called in to let us know what a valuable employee we have in the technician that helped her with several tech questions and impressed her with the initiative he took in helping with her account information. She truly appreciated his help.
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Jim & Sandy Engandela let us know that our technician did a great job running fiber to their barn. Our whole crew was very professional, very efficient, and cleaned everything nicely.
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