Additional Business Internet Services
Network
Also known as unlit fiber, dark fiber refers to fiber optic cable that has been laid underground and does not have data transmitting on the fiber strands. It is generally used for telecom and network communications. Organizations can lease dark fiber, and this will give them ultimate control over the protocols and equipment used for their network connectivity. Dark fiber can be an appealing solution for businesses or service providers that want to expand their network capacity without having to lay new cables.
Dedicated Internet Access (DIA) is an internet connection that is not shared between multiple users. Many organizations require an exclusive connection that is not shared with other users to ensure consistent, secure and reliable internet performance.
Ethernet is a standard protocol that connects endpoints to allow the exchange of data. It works by using cables to connect devices within a local area network (LAN) and it can also be used across great distances in a wide area network (WAN). This flexibility makes Ethernet the default option for modern networking. Each device in the LAN has a unique address so that data is transmitted to the right location. Additionally, protocols, as well as switching technology, help control the passing of data to avoid simultaneous transmission by multiple systems.
Optical Wavelengths are high capacity point-to point optical networks that can range from 10Gbps up to 400 Gbps. Wavelengths are leased by a business and managed by a network provider.
Network Services
TCC offers fast, reliable Internet services over a solid network, using the latest equipment, and backed by local and 24/7 support. Choosing our Wi-Fi router means you have access to our Total Wi-Fi app for managing your Wi-Fi network.
Fiber Optic Services refers to the physical equipment and infrastructure needed to deliver connectivity to a location. It also includes the detailed documentation engineers need to view and edit network data.
WAN (Wide Area Network) network engineering is the design, implementation and management of networks across geographical locations. WAN networks connect multiple Local Area Networks (LANs) and devices across offices, branches and data centers.
A Network Operations Center (NOC) is a location from which IT professionals monitor, manage and maintain client networks. It is often used by organizations to ensure their network remains up and running while also handling any customer inquiries thus saving their IT staff time. The NOC resolves outages quickly and proactively monitors client networks 24/7.
IT Infrastructure
Network Management is comprised of the administration of hardware, software, security and backups for LAN network equipment. With Network Management, a Managed Services Provider monitors and manages network devices and their throughput to enable a secure, reliable and high-performing network.
Server Management is comprised of the configuration of hardware, software management, server security and data backups for physical and virtual servers. With Server Management, a Managed Services Provider monitors and maintains company servers to ensure they are secure, run at optimal performance levels, and meet the organization’s needs.
With Endpoint Management, a Managed Services Provider monitors and reports on the activity and performance of endpoint devices to ensure they are secure and up to date. Endpoint devices include laptops, tablets and mobile devices.
VDI management is the administration and management of virtual desktops from within a client environment. Virtual desktops are a preconfigured image of a computer’s desktop that enables users to access it from any location when they log into a secure portal using any device.
SD-WAN (software-defined wide area network) is a technology that uses software to manage and optimize the performance of wide area networks by securely connecting users between various locations, prioritizing applications, and simplifying network configuration management.
With Backup as a Service, a copy of your files, folders, and hard drive contents are backed up and stored in a secondary location, like a data center. This ensures your data is protected from events including user error, cyberattack, equipment failure and natural disasters that result in data loss.
IT Services
Co-Managed IT combines the skills and knowledge of your IT team with the experience of a Managed Services Provider. With a co-managed solution, your team helps identify where a Managed Services Provider’s expertise is needed while allowing your IT staff to focus on IT application efforts that move your business forward.
Managed IT Services is a partnering approach in which a Managed Services Provider (MSP) collaborates with their clients on an ongoing basis to design, administer, support, and improve some portion of their IT infrastructure environment. For some clients, the MSP manages the entire environment whereas others prefer that they share in the management.
Professional IT Services are scoped projects with known deliverables to be provided within a specified window of time. Project Managers lead the project utilizing a form of Agile methodology that’s geared to the needs of a professional services project environment. A technical lead is assigned to each effort to ensure that the technical vision proposed is realized and to help with any scope changes that may arise.
Outsourced Procurement is a service where organizations partner with a Managed Services Provider to source, purchase and deploy their organization’s IT equipment including endpoints, servers, networking devices and support for an organization’s operations.